ODS Training Program

All security personnel must successfully complete an initial training session for a minimum of eight (8) hours. Training encompasses multiple components, including:

  • Training on regulatory acronyms and definitions
  • Adherence to expectations of agency regulatory bodies, if applicable
  • Discernment between security issues related to multiple types of issues, such as issues surrounding individuals who may be a danger to themselves and others
  • Assessment of basic safety violations that may be encountered by the officer during patrols to circumvent and mitigate situations before they escalate (utilizing lowest level of security force necessary for containment)

Security Officer training includes:

  • Competency reviews
  • Management and leadership development
  • Specific departmental training curriculum as needed
  • Client product/service training when appropriate
  • In addition, they must complete a 40-hour onboarding officer training course administered by certified ODS trainers and personnel. This comprehensive training includes:
    • 28 hours of classroom or one-on-one training with officers
    • 12 hours of hands-on experience with a training officer in client’s environment

ODS Healthcare Specific Training:

  • IAHSS (three levels)
  • Non-Violent Crisis Intervention (CPI)
  • Center for Medicare/Medicaid Services (CMMS)
  • Healthcare Regulatory Agencies
  • HCAHPS Surveys and Expectations
  • Healthcare Policy, Criminal and Healthcare-related Laws
  • Use of Reasonable/Minimal Force
  • Hospital Emergency Response
  • Custodial Forensics
  • Behavioral Health Patient Management
  • Situational Awareness
  • Rape Aggression Defense (RAD)
  • CIRT
  • Effective Lock-down Processes and Management for high risk areas
  • Emergency Department/Trauma Center patient and visitor safety
  • Behavioral Health specialty officer training
  • High Risk Security Risk Management (Infant/Pediatric/Other)
  • Workplace Violence Prevention/Mitigation/Response
  • Patient Watches (State-specific mandates, voluntary/involuntary, other)
  • Restraint and Seclusion ensuring patient and staff safety and security
  • Incident investigation and detailed documentation

 

Certification Programs

We also offer Certification Programs for qualified officers and management, such as Certified Protection Professional (CPP). ODS is committed to ongoing training and staff development to ensure optimal levels of security and to support hiring and retention efforts for the organization. We believe that an investment in people pays off every day in their performance, attitude, and commitment to us and our clients.